酒店英语实训课件PPT曹玉泉 房玉靖978 7 81134 794 4酒店英语unit 10.ppt 20页

'UnitTenCheckingOut ExerciseinClassTask1TalkingFacetofaceTask2MaintainingaSharpEye ExerciseinClassPassageOnePassageTwo PutinUseReceptionist:Goodmorning.?(1)______________DanielAdams:(2)______________________________Myname’sAdams,room312.Here’sthekey.Receptionist:Onemoment,please,sir....(3)_______________Wouldyouliketocheckandseeiftheamountis(4)________?DanielAdams:What’sthe14poundsfor?Receptionist:That"sforthe(5)__________youmadefromyourroom.DanielAdams:CanIpaywithtraveler"s(6)_________?1.Completethefollowingdialoguebyputtinginthemissingwords.MayIhelpyou?Yes,I’dliketocheckoutnow.Here´syourbill.correctphonecallschecks Receptionist:Certainly.(7)__________yourpassport,please?DanielAdams:Hereyouare.Receptionist:Couldyou(8)_______eachchequehereforme?DanielAdams:Sure.Receptionist:Hereareyour(9)________andyourchange,sir.Thankyou.DanielAdams:Thankyou.(10)________MayIhavesignReceiptGoodbye PutinUseIvy:Goodmorning.(1)___________________________(我现在要办退房。)Clerk:（2）________________________________(可以告訴我您是几号房？)Ivy:Certainly.Thisisroom888.Clerk:Pleasewaitforseconds.（3）________________________________________________________.(我们马上派人上去帮您拿行李。)Ihopeyouenjoyedyourstaywithus.Ivy:Yes,thankyou.Iwouldliketopaythebill.Clerk:Howwouldyouliketotakecareofit?2.CompletethefollowingdialoguebytranslatingtheChineseintoEnglish.I"dliketocheckoutnow,please.MayIhaveyourroomnumber,please?We"llsendsomeoneuptohelpyouwithyourluggageimmediately. Ivy:（4）______________________________(用我的信用卡付账)，please.Clerk:Sure,miss.Ifyouwouldjustchecktheadditionalchargesandsign,thatwillbeeverything.Clerk:（5）_____________________(这是您的收据。)Wehopeyouwillstaywithusagain.Takecare.PutitonmycreditcardHereisyourreceipt. ReadandThink1.Whatareeasilyforgottenwhenyouleavethehotel?Ⅰ.Answerthefollowingquestionsaccordingtothepassage.Whenyou"releavingyourhotel,it"seasytoforgetthings-whetherit"syourfavoritesweater,yourwallet,oryourreceipt. ReadandThink2.Whatshouldyoudowhenyouarepressedfortime?3.Whatdoallthenooksandanycranniesdenote?Ifyou"repressedfortime,youcanalwayscallthefrontdeskandrequestalatecheckoutAllthenooksandanycranniesdenotedrawers,thenightstand,closets,thesafe,underthebathroomsink,underthebed 4.What’stheproperwayofleavingatip?5.Whyshouldwewaitforthewaitertochecktheroompatiently?Besuretoleaveitinaproperlymarkedenvelope.Sometimesthewaiterorwaitresscanfindsomethingofyoursandgiveittothem. ReadandThinkII.Completeeachofthefollowingstatementsaccordingtothepassage.1.Buttakealookatthis___________________________,andyouwon"tbesmackingyourselfintheheadwhenyougetback.2.Allowingyourselfafewextraminutestocalmlygeteverythingbackintoyoursuitcasewill______________________ofcarelesslyforgettinganything.3.Asyou"reabouttoleavetheroom,doonefinalpass____________________.hotelcheckoutchecklistreduceyourchancesoverthewholearea ReadandThink4.Leaveatip.It"sbesttotipyourhousekeeper__________________________________.5.Checkthatallofthechargesareexact,andthat_____________________________________towalkawaywith.onanightlybasisyouhaveapaperstatementorreceipt ReadandJudgeI.Arethefollowingstatementstrueorfalseaccordingtothepassage?WriteT/Faccordingly.1.Thereisnospecificregulationforthehotelcheck-outtime.2.Afullday"sroomrateisrequirediftheguestscheckoutafternoonaccordingtothepractice.3.Mostofpeoplethinkthe"12-o"clockcheck-out"ruleunfair,unjustandunreasonable.TFT ReadandJudge4.PanYanhasoncehadaverywonderfulexperienceinahotelmentionedinthepassage.5.Someluxuryhotelssaidtheywoulddelaycheck-outtimeto2pmto3pm.FT ReadandTranslateII.ReadandtranslatethefollowingsentencesintoEnglish.1.在晚上六点之后退房要求付全天的房费。roomrateAfullday"sroomrateisrequirediftheycheckoutafter6pm. ReadandTranslate2.大部分人认为酒店的一天应该以居住完整的二十四小时为基础。argueMostpeoplearguethatonedayinahotelshouldbebasedonafull24-hourstay. ReadandTranslate3.那家酒店规模小，房间有限，酒店的员工会在中午之后立刻要求你离开。limitednumberofroomsThehotelisasmallonewithalimitednumberofrooms,thestaffwouldpromptlyaskyoutoleaveatnoon. ReadandTranslate4.一些酒店说在闲时可以延长退房时间，但是在高峰期不能保证这项服务。prolongpeakperiodsSomehotelssaidtheywouldprolongcheck-outtimeduringquiettimes,butcouldnotguaranteetheserviceduringpeakperiods. ReadandTranslate5.城市消费者的监督者说尽管规定的改变不是强制性的。mandatoryThecityconsumers"rightswatchdogsaidalthoughthechangeofregulationwasnotmandatory. ThankYou!'